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 Regeneration Services

 

Many of our MicroTorr ambient temperature purifiers are regenerable. Regenerable means that the impurities inside the purifier are removed. Once a regeneration is performed on the purifier it has an identical lifetime as if it was a new purifier. The Regeneration process takes approximately 4 weeks from the day the purifier is received at the factory.

The Regeneration Process

Step 1: Is your purifier regenerable?
Please consult the chart below to see if your purifier is regenerable. The media refers to the three digit number located in the part number of the purifier. For example the purifier MC1-902F contains 902 media which is regenerable.

Media Is it Regenerable (Yes/No) Is it Dangerous Goods (Yes/No)
202 Yes No
203 Yes No
206 Yes No
302 No No
402 No No
403 No No
404 Yes No
502 No No
702 Yes Yes
902 Yes Yes
903 Yes Yes
904 Yes Yes
905 Yes Yes
906 Yes No

Step 2: Is your purifier classified as Dangerous Goods?
Understanding if your purifier is Dangerous Goods (DG) is important because DG shipments require shipment by people certified to ship DG packages.

Step 3: Fill out the RMA paperwork here
All product returned to SAES Pure Gas requires a Return Material Authorization (RMA). All regenerations are processed through the customer service department at SAES Pure Gas. Please fill out the information located on this page of our website. Please provide the information on that webpage and download the Declaration of Contamination form. Please contact our Customer Service Department if you have any questions:

SAES Pure Gas Customer Service Department
spg.fse@saes-group.com
International: (1-805) 781-2392
USA: (1-800) 934-3628

 

 

 


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